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Privacy Policy

Ad-MOTO Privacy Policy

1. Introduction
Welcome to Ad-MOTO. We are committed to protecting the privacy and security of all personal data in our care, including that of our clients, partners, riders, and website users. This privacy policy explains how we collect, use, and protect your personal data, and outlines your rights under UK data protection law.

2. Nature of Business
Ad-MOTO specialises in video advertising services delivered via electric motorcycles. We also manage rider assignments and operate and maintain a fleet of advertising-enabled motorcycles across the UK.

3. Types of Data We Collect

We may collect and process the following categories of personal data:

  • Contact information (name, email, phone number)

  • Business details for clients (company name, job title)

  • Rider details (name, date of birth, driving licence number, proof of eligibility to ride, emergency contacts)

  • System usage and analytics data (from our website and internal tools)

  • Location and operational data (e.g. ride logs, campaign engagement)

  • Any other information you voluntarily provide

4. Purpose and Legal Basis for Processing

We process personal data for the following purposes, using the legal bases described:

PurposeLegal Basis
Managing client relationships and service deliveryLegitimate Interests
Marketing and communicationsConsent (where required) or Legitimate Interests
Verifying rider identity and legal eligibilityLegitimate Interests; Legal Obligation
Insurance administrationLegitimate Interests
Operational assignment of riders and vehicle useContract; Legitimate Interests
Security, safety, and incident reportingLegitimate Interests; Legal Obligation
Analytics and service improvementLegitimate Interests
Responding to legal requests and auditsLegal Obligation
Where special category data (such as health or accident details) is processed, we rely on appropriate exemptions under Article 9 of the UK GDPR (e.g. employment obligations or legal claims).
 
5. Data Sharing

We do not sell or share personal data with third parties for marketing. We may share personal data with:

  • Insurance providers and brokers for policy administration

  • Regulatory authorities if legally required

  • IT and security providers under contract, solely for secure hosting and processing

All third-party processors are subject to contractual obligations and data protection safeguards.

6. Data Retention

We retain personal data only for as long as necessary for the purpose it was collected. Rider data may be retained for up to 6 years after the end of the rider relationship, for insurance or legal defence purposes. Marketing contacts are deleted on request or after inactivity.

7. Data Security

We take data security seriously. All personal data is stored on ISO 27001-certified UK-based servers with robust access control, encryption, firewalls, and regular security patching.

8. Cookies and Tracking

Our website uses cookies for analytical purposes only, to understand and improve user experience. No cookies are used for behavioural tracking or advertising without consent.

9. International Data Transfers

Ad-MOTO does not transfer personal data outside of the United Kingdom. All data is stored and processed within the UK.

10. Your Rights

Under the UK GDPR, you have the following rights:

  • Right to access your personal data

  • Right to rectification of inaccurate data

  • Right to erasure (“right to be forgotten”)

  • Right to restrict or object to processing

  • Right to data portability

  • Right to withdraw consent (where consent is the lawful basis)

  • Right to lodge a complaint with the Information Commissioner’s Office (ICO)

11. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on our website, but not directly communicated unless the changes are significant.

12. Contact Information

If you have any questions about this policy or wish to exercise your rights, please contact us at:

info@ad-moto.com